Buyer beware. softwareandstuff.com, also known as surpluscomputers.com, bait and switched me on a recent 3Ware Escalade ATA RAID card purchase. They claimed to be selling a UDMA 100 3Ware card, which they did not identify further. However, the card they shipped me was a much older 5000 series Escalade that is not UDMA 100 capable. They were unwilling to resolve the situation sensibly and I am calling them out. SurplusComputers is genuinely unresponsive by both phone and email when there is a problem, and it took the threat of a chargeback before they were even willing to speak with me about my purchase. Obtaining an RMA requires filling out a lengthy MS Word document. I am now disputing the charge with my credit card company who also cannot get in contact with SoftwareAndStuff. What a sleazy company.
Do not do business with this Internet merchant.
It looks like this scam artist has been busy for a while now:
More daming links for this scamming merchant.
(Keywords: Surplus Computers, Software and Stuff, surpluscomputers, softwareandstuff, Intrax Group)