Monthly Archives: July 2011

CRM quest: Redtail is a fail

In my eternal quest to solve what by rights should be an extremely settled problem by now, I entertained the 30 day demo of Redtail this week. I must report it to be quite a fail. In particular, a few substantial usability issues came up almost immediately: As a Microsoft technologies backed product, it silently [...]

Finally moved to Gmail

Eventually, managing one’s own mail server ceases to entertain. A plethora of technologies need be managed to produce a useful mail server: Proper DNS records, relay configurations, encryption and authentication, Bayesian filters, DNS blacklists, storage, filesystem permissions, and so on. Further, that only gets one basic email. Distributed contact lists and easy, centralized filtering is [...]